SHIPPING
Shipping Information
At SKNZCO, we’re committed to providing fast, reliable delivery. Below, you’ll find details on our shipping options and processing times to help you estimate when your order will arrive.
U.S. Shipping
Standard Shipping (Free)
Processing Time: 1-2 business days
Shipping Time: 3-4 business days
Expedited Shipping ($4.99)
Processing Time: 1 business day
Shipping Time: 1-2 business days
Additional fees may apply at checkout.
Overnight Shipping ($19.99)
Order by 8 AM ET for same-day processing
Shipping Time: Overnight delivery
Additional fees may apply at checkout.
International Shipping
Standard Shipping ($12.99)
Processing Time: 1-2 business days
Shipping Time: 5-10 business days
Additional Information
Processing Time refers to the time we need to prepare your order before it ships.
Shipping Time refers to the time it takes for the package to reach you after being shipped.
For any questions or concerns, feel free to email us at skinzandco@gmail.com. Our team strives to respond within 24-48 hours.
Lost or Stolen Packages
At SKNZCO, we understand that delivery issues can sometimes happen. If your order is marked as "Delivered" but you haven’t received it, here's what to do:
Wait 4 Business Days: Carriers may mark packages as “Delivered” before physically delivering them. Sometimes, the package will arrive within the next 4 business days.
Check the Area: If it’s been 4 business days and you still can’t locate your package, make sure to check around your delivery area.
Contact Us: If the package is still missing, contact our Customer Service team for assistance.
Important: SKNZCO is not responsible for packages marked as delivered. If your package is mis-delivered, we recommend filing a claim with the carrier directly. At this time, we are unable to offer reshipments or exchanges, so a new order will need to be placed with the refunded amount.
If the tracking information shows no movement or activity for over 5 business days, please reach out to our Customer Service team to investigate further.
We’re here to help and make sure you have the best experience with your SKNZCO order!
Our Hours
Monday - Friday: 9 AM - 6 PM ET
Closed: Weekends & Holidays
Thank you for choosing SKNZCO — we’re here to provide top-quality products and excellent service!