Refund & Exchange Policy
At SKNZCO, we strive to provide top-quality products and exceptional customer service. Please review our exchange policy below:
Exchanges Only
We do not accept returns, but we’re happy to offer exchanges under the following conditions:
The product seal must remain unbroken.
The product must be unused and in its original condition (e.g., no visible signs of use or tampering).
Important:
For hygiene and safety reasons, any product with a broken seal or visible signs of use (e.g., demarcation) will be returned to the customer as a final sale.
How to Request an Exchange
If you need to exchange a product, email us at skinzandco@gmail.com. Our team will review your request and respond within 24-48 hours.
Our Hours
Monday - Friday: 9 AM - 6 PM ET
Closed: Weekends & Holidays
Thank you for understanding, and for choosing SKNZCO! ❤️